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ANZSCO 263212 ICT Support Engineer

ICT Support Engineer ANZSCO 263211 create support protocols and techniques for the implementation of structures, networks, operating systems, and software, overcome obstacles and offer technical advice and feedback to support changes in system infrastructure and processes, and identify and fix complex system issues.

Skill Level: Level 1 or Equivalent

Skill Assessment Authority: ACS (Australian Computer Society)

ANZSCO 263212 ICT Support Engineer

Alternative Titles

  • Support Analyst
  • Support Architect

Occupation on the Skill List:

  • Combined Skilled Occupations List (STSOL MLTSSL)
  • Short-Term Skilled Occupation List (STSOL)
  • Labor Market Testing Required for 457 List (LMTL)

Occupation not on the Skill List:

  • Labor Market Testing Required for 457 List (LMTL)
  • Medium Long Term Strategic Skills List (MLTSSL)

Visa Provision for ICT Support Engineer

ICT Support Engineer applicants may submit an application for a Skilled Nominated 190 visa or a Skilled Regional Nominated 489 visa, both of which include the Short-term Skilled Occupation (STSOL) list. You would be required to apply for a state appointment in order to enter Australia if you have this occupation and wish to be eligible for a General Skilled Migration visa.

Despite the fact that this profession is on the STSOL, there is a probability that no country truly has a market for its practitioners. If an occupation is not listed on the online assessment because it is not actually needed by a state or territory in Australia, you may want to look into obtaining an employer sponsor in Australia.

⋙ Unit Group 2632

Designing security procedures, procedures, and strategies can help you maintain the integrity of the information system. Its job is to manage the overall information systems and keep them running smoothly.

  1. Business Process Re-engineering
  2. Computer Audit
  3. ICT Security
  4. Operating systems – (Unix, Linux, Xenix, Network OS)
  5. Quality management – (Quality Assurance, Software Quality)
  6. Risk Management
  7. Software Engineering
  8. Software validation – (Software Testing)
  9. Testing strategies and methods
  1. Computer forensics
  2. Computer Science
  3. Data communications – (WAN, LAN)
  4. Database design
  5. Database implementation
  6. Database Management Systems – (Relational Database, Object Oriented Database)
  7. Digital communication
  8. Information security – (Data security)
  9. Internet forensics
  10. Introduction to ICT – (Introduction to Computer Science, Computer Theory, Introduction to Business Computing, Computer Science I)
  11. Introduction to Information Systems
  12. Network architecture
  13. Programming – (C, C++, Objective C, Visual C, Basic, Visual Basic, Java, Assembler, Cobol, Pascal, PL/1, Fortran, PHP, Pearl, AS3, FoxPro, and similar)
  14. Software architecture

Skill Level Required

The majority of the jobs in this unit group require a skill set comparable to that of a bachelor’s degree or higher education. A formal qualification may be used in place of vendor certification or at least five years of related experience. In some circumstances, appropriate experience and/or on-the-job training may be necessary for addition to formal education (ANZSCO Skill Level 1).

Exceptions for Unit Group 2632

  • In some states/territories, Australian Graduate exceptions exist.
  • Priority Skilled Lists can apply a specific requirement in some states/territories.
  • Countries excluded from submitting IELTS or OET shall include the United Kingdom; Canada; New Zealand; the United States; and Ireland.

Where compulsory licensing or registration is required you must demonstrate a level of English that is either adequate to satisfy the licensing/registration criteria or a minimum IELTS or equivalent level, whichever is higher.

Occupations in this Group

  1. 263211 ICT Quality Assurance Engineer
  2. 263212 ICT Support Engineer
  3. 263213 ICT Systems Test Engineer
  4. 263299 ICT Support and Test Engineers (NEC)

Language Proficiency to be Eligible

  • IELTS score of minimum 6  (L, R, W), 7 in speaking and 7 overall;
  • OET score with a minimum grade B in all sections;
  • TOEFL iBT with a minimum score (L:12, R:13, W:21, S:23 and overall L93);
  • PTE Academic with a minimum score of 50 (L, R, W), 65 in speaking and 65 overall.

ICT Support Engineer ' Responsibilities '

  1. Planning, organizing, and carrying out quality audit inspections, as well as assessing and reviewing procedures, information, and documents
  2. Recognizing trends and potentially dangerous areas to make sure that standards and procedures are followed
  3. Make recommendations for corrective action steps and reinforce the resolution of requirements deemed to be non-compliant by monitoring and auditing processes and procedures
  4. Liaison with management and consumers to ensure understanding of and adherence to policies, procedures, and quality control issues and activities
  5. Creating, carrying out, and disseminating expert guidance and training in application software and operating procedures
  6. Analyzing, evaluating, and diagnosing technical issues and problems, such as setting up, maintaining, updating, and configuring PCs, software, hardware, printers, the Internet, email, databases, operating systems, and security systems.
  7. Testing, determining, and diagnosing system issues, and programming code in accordance with established testing protocols, guidelines, and quality standards to guarantee that systems meet requirements
  8. carrying out assessments and analyses of company infrastructure designs and recommending current and future hardware and technical solutions;
  9. Creating and maintaining technical papers, such as operating, instructional, and procedural manuals, technical notes, and maintenance inventory systems.

Why Choose CDRforAustralia?

Our skilled authors are knowledgeable of Australian Computer Society (ACS) standards and develop an RPL report that will represent your practical capabilities to test systems, perform troubleshooting, quality assurance, and support IT infrastructure. We match your Key Areas of Knowledge and Project Reports with ACS expectations – demonstrating your input to testing methods, network optimization, and technical maintenance systems.

Each RPL report that we provide is customized to your work experience and plagiarism-free, and is fully in line with ACS requirements. Our professionals guide you in all your steps of the RPL process, prepare documents, submit them, and make sure that they are clear, accurate, and will be sent on time.

It is through our highly prepared RPL documentation that hundreds of ICT Support Engineer have managed positive results with ACS and successful Australian migration. Your information and communication skills should be recognized all over the world. You will get a professional, ACS-endorsed RPL report to show that you are knowledgeable and increase your success in the migration process to Australia.

Frequently Asked Question (FAQs)

How does CDRforAustralia align my experience with ACS requirements?

Our experts map your qualifications and professional experience against the ANZSCO 135199 ICT Manager NEC role. We highlight your ICT strategy, project management, operations, and leadership responsibilities to match ACS expectations.

Candidates with a bachelor’s degree in ICT (or related experience) and at least five years of relevant managerial experience can apply. English proficiency is also required, meeting ACS standards.

You need detailed Career Episodes or RPL reports, proof of qualifications, employment references, and evidence of ICT projects or managerial responsibilities. Clear presentation and alignment with ACS guidelines are critical.

Assessment times vary depending on document completeness, clarity, and ACS workload. Typically, reports are reviewed within a few weeks if all documentation is accurate and well-prepared.

Yes. From selecting projects to drafting reports and reviewing submissions, we provide complete support to ensure your application is professional, accurate, and optimized for success.

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