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ICT Account Manager ANZSCO Code: 225211 / Group B

Developing commercial ties with clients in order to promote the sale of hardware, software, telecommunications, or ICT services is the responsibility of an ICT account manager. An ICT account manager finds further sales prospects inside current account clients and oversees the sales of computer hardware, software, and services to them. They develop new account relationships, manage client retention and satisfaction, and plan the creation and delivery of ICT sales proposals and tenders.

ICT Account Manager

Occupation description

ICT Account Managers build new account clients, oversee customer satisfaction and retention, handle the preparation and presentation of ICT sales proposals and tenders, and manage the sale of computer hardware, software, and services to current account clients. They also identify additional sales opportunities within these accounts.

Occupation not suitable under this ANZSCO code:

  • ICT Sales Representative
  • ICT Business Development Manager
  • ICT Sales Assistant
  • Sales Representative (Business Services
  • Technical Sales Representatives nec

These occupations are classified elsewhere in ANZSCO or are not at the required skill level.

Group allocation:

VETASSESS Group B occupation: ICT Account Manager

This occupation requires qualifications, such as a bachelor’s degree or higher degree, which are assessed as comparable to the educational level of an Australian Qualifications Framework (AQF) or experiences in the related field.

Applicants must have fulfilled at least one of the following four criteria (1–4):

Extra credentials in a highly applicable topic of study correspond to the following levels:

  • AQF Diploma
  • AQF Advanced Diploma
  • AQF Associate Degree or
  • AQF Graduate Diploma

 Bachelor’s degree or higher degree includes:

  • AQF Master’s Degree or
  • AQF Doctoral Degree

Highly relevant paid employment duration (20 hours or more per week)

1–3 minimum number of years of highly relevant work experience in the specified occupation gained during the five years prior to the application date for a skills assessment and at a suitable skill level.

4 A minimum of 6 years of relevant work experience is needed, with at least one year of highly relevant work completed in the five years before application, in addition to 5 years of relevant work (which may not have been completed within the last five years).

An applicant must have at least one year of highly relevant work at an adequate skill level within the last five years, if employment occurs prior to the attainment of the certification at the requisite level. The final five years of the pre-qualification period could fall inside the previous ten years. A favorable evaluation of the degree of qualification and length of employment is necessary for a favorable conclusion of the Skills Assessment.

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    Qualification and Employment Criteria

    Qualification

    This occupation requires a qualification in:

    • AQF Bachelor’s degree or higher degree.
    • This includes qualifications assessed at the AQF Bachelor, Master, and Doctoral levels.

    HIGHLY RELEVANT MAJOR FIELDS OF STUDY INCLUDE:

    • Computer Science
    • Information Technology

    Employment

    Highly relevant tasks include:

    • Utilizing trade directories and other resources to compile lists of potential client companies.
    • Obtaining and keeping up with information about market circumstances, rivals’ products and services, and employers’ offerings.
    • In order to identify and take advantage of sales opportunities, I visit both current and potential client firms.
    • Evaluating consumer demands and outlining products and services that satisfy those needs.
    • Promoting the ICT products and services offered by enterprises to current and potential customers.
    • Obtaining quotes, haggling over terms of credit, signing contracts, and keeping track of orders.
    • Coordinating the provision of services, equipment installation, and commodities delivery.
    • Providing sales management with information on completed sales and the viability of ICT products and services, confirming with customers that they are satisfied with the ICT products and services they have acquired, setting up adjustments, and resolving any issues that may have arisen.
    • Creating sales reports and keeping track of and turning in business cost reports.

    Employment information

    Account managers keep retention rates high by looking for chances to market ICT goods and services inside specific accounts. ICT products are generally anticipated to be business solutions rather than off-the-shelf items since they are sold to industrial, corporate, professional, and other organizations. To assess the needs of client organizations, thoroughly explain the goods and services, and participate in suitable reporting and business planning, the function demands in-depth, specialized knowledge in ICT.

    ICT Sales Assistants are categorized in ANZSCO at a lesser skill level than ICT Sales Professionals. They are salespeople for computing and telecommunications-related products, as well as services in retail and wholesale settings.

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